I have been ordering things from Vistaprint for years so imagine my confusion when I received my leaflets and the back of them was blank! How on earth had I managed to do that? It must be my age, well I am 60 now.
I emailed Vistaprint just to see if they could advise me on what I had done as I could remember designing it. I received an email back almost straight away, no name, just from customer service saying that I had only designed it for the business cards but if I wanted the same they would print me another batch and send it to me all free of charge!
I was so shocked and amazed, what a superb bit of customer service, I wish I had a name to thank the person. It is things like this that make you stick with a company, especially now when there is so much competition for online sales.
Thank you, Vistaprint you are the best.