It was lovely to spend time with friends having a Christmas meal the other evening, The Pullman is a cosy pub with great service and food. There was a good choice from the Christmas menu that we had ordered in advance.
I do find it rather annoying when you have ordered in advance and then things are not cooked through as there is no excuse for that. The brussels were rock hard, I would go as far as to say they were just put in hot water to make them hot. We asked if we could have a bowl of cooked ones mainly as one of us was a vegetarian so they enjoyed the vegetables. They promptly came out with a nice bowl of brussels but all they had done was put some in the microwave as even though they were very hot they were still rock hard. I find it such a shame that a simple thing like this which can be easily fixed ends up spoiling a nice meal. They never did light the candle on the table either, I was fed up by this stage.
The desserts were nice just a shame we had to wait for cutlery and in the end, we were just about to get up and get it ourselves when a staff member appeared so we asked them. Lynda was not sure why she only got half a biscuit with her Panna Cotta!
Taking people for a Christmas meal is a good way of getting new customers if they have never been there before so it is a shame that a few things were not up to scratch. I do wonder if maybe Ben has spread himself a bit thin after opening his fourth eatery in Folkestone.